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It was a pleasant surprise…

It was a pleasant surprise…

I wanted to write to you to thank you for the wonderful job you and your team did on our roof, I was about ready to give up when I saw your ad in the paper and called you. It was a pleasant surprise when you offered to come over after you and your family had finished dinner to check out the job.

First and foremost the fact that your estimate came in over $1000 less than any of the others was such a huge relief to us, it was the first time since I had begun looking for a roofer that I did not feel like I was being taken advantage of. I happened to luck out by the fact that you were just finishing up a job and that you and your crew could came in early the next day to tear off the wood shakes and begin. I was extremely amazed and pleased by the fact that the entire roof was not only stripped off but that all of the wood shakes, nails, tar paper, anything that you had removed from the roof were loaded into the dump truck, my entire yard devoid of refuse from the roof and all in just a few hours. When I came back at the end of the day I couldn’t believe that half of the roof was already put back on, darn I wish I had taken pictures of the progress. I am so grateful for you helping me choose the color of those Duroid Duramac Shingle. your choice of color it made everything look so vibrant. Your crew worked almost a 12 hour day and a total of less than half an hour was taken for breaks this included lunch coffee and bathroom breaks.

Early the next morning you were back to finish the last half of my new roof. I had offered to make your crew lunch the day before and it shocked me that they literally came off the roof inhaled sandwiches, cookies, grapes and drinks and were back up on the roof working in less than 10 minutes. I watched over the course of the day as the new shingles lined up and transformed our home into the envy of everyone in our neighborhood. People from all around Wildwood came by to check out what you were doing. You and your crew took the time to answer questions from people looking but didn’t stop what you were doing when they were answering. I did not find a single piece of litter left by your crew; you went over our yard several times with the giant magnet to make sure that there was not a single nail anywhere in the lawn. Your crew was respectful, hardworking and conscientious; it was a pleasure having them do our roof. I have and will again recommend you for any roofing jobs that I hear of, if any perspective customers have any questions or concerns please do not hesitate to have them give me a call, I would be more than happy to tell them about my experience with you.

Sincerely

Nadeen Sierpina

Skills

Posted on

February 13, 2012

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